Privacy Policy
Effective January 1, 2026
Quality Lakeville Insulation Services, lakevilleinsulation.com, info@lakevilleinsulation.com
Who this policy covers
This policy explains how Quality Lakeville Insulation Services handles information you share with us through our website. We're an insulation contractor in Lakeville, MN, and this site exists so homeowners and businesses can learn about our work and ask us for an estimate.
It applies to every page of the site, from the home page through our service and city pages. If you want to know more about who we are before you reach out, our About page covers that.
What information we collect
We only collect what you choose to send us, plus basic technical information that websites gather as you browse.
When you fill out our contact form, we receive what you type into it. That's usually your name, phone number, email address, street address and a description of the job, such as a drafty room or an attic you want checked. Our contact form is hosted by an outside form service, which receives and passes those details along to us.
When you call, text or email us, we keep a record of your contact details and what you asked about so we can follow up and schedule an estimate.
As you browse, our site and the tools it runs on may collect technical details such as your browser type, device, the pages you visit, how long you stay and the site that sent you here. This information helps us see which pages people find useful. It doesn't tell us who you are unless you also contact us.
Cookies and analytics
Cookies are small files your browser stores so a site can remember a visit. Our site may use cookies and similar tools for basic functions and for analytics, which count visits and show us how people move through the site.
You can block or delete cookies in your browser settings. The site will still work for reading pages and finding our phone number, though some features, such as the contact form, may not behave as expected if you block everything.
How we use your information
We use what you send us to answer your question, set up an on-site estimate, schedule and complete the work, and send invoices or follow-up notes about your job.
We use browsing information to understand how the site is used and to make it clearer and easier to navigate.
We don't sell your personal information, and we don't share it with other companies for their own marketing. We share it only with the services that help us run the business, such as the form service, our email and phone providers and our website host, and only so they can do that work for us. We may also share information if the law requires it.
How long we keep it
We keep job records, including your contact details, the work we did and what you paid, for as long as we need them to answer questions about the work, honor our guarantee and keep the business and tax records we're required to keep.
If you ask about a job and it doesn't go forward, we keep your inquiry only as long as it's useful for following up, then delete it in the normal course of business. Browsing and analytics data is kept by the tools that collect it under their own retention settings.
How we protect it
We limit access to customer information to the people who need it to serve you, and we use password-protected accounts with the services that store it.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive financial details through our contact form or by email.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep a record to finish your job or meet a legal or tax requirement, and we'll tell you if that's the case.
You can also ask us to stop contacting you at any time. Just tell us when we call or email, or send a note through our contact page.
Children's information
This site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or practices change. The current version is always the one posted on this page, and any changes apply from the time we post them.
Questions or privacy concerns
If you have a question about this policy or a concern about how we've handled your information, reach out through our contact page or call us at (651) 268-6023. We'll look into it and get back to you.